This policy describes how SoulDay, Inc. handles consumer health data. It applies to all SoulDay users in the United States.
What consumer health data we collect
Information about your mental and emotional state: the state and feeling you select each day, the daily record derived from those selections, the weekly and monthly summaries built from it, and the daily message and essay our AI writes about your emotional state.
Where it comes from
Directly from you, through your check-ins. We do not obtain it from any other source.
Why we collect and use it
To provide, personalize, and improve SoulDay: to generate your daily message and essay, render your soul, maintain your timeline, show your state and history to soul-mates you choose to connect with, and make all of this work better — including training or tuning the models that power SoulDay.
Consumer health data is never used for advertising, and never goes to an analytics tool or an advertising platform.
Who we share it with
- AI service providers, which generate your daily writing. They may keep a copy for a limited period to detect abuse of their service, and are not permitted to use it to train or improve their own models.
- Hosting, database, and infrastructure providers, which store and run our systems on our behalf.
- Any soul-mate you connect with, who can see your live state and feeling, your emotional timeline, what you are working toward, and the state you were in when you send them a gesture.
- Others where the law requires it, or in connection with a merger, financing, or sale of our business, in which case it stays subject to this policy.
You can ask us for the names of the companies we currently share it with.
We do not sell consumer health data and we will not, which means we will never ask you to sign an authorization to sell it. We never give it to other AI companies to train or improve their own models.
Your rights
You may confirm whether we collect, share, or sell your consumer health data; learn the names of the companies we have shared it with; withdraw your consent to our collection and sharing; and have it deleted.
How to exercise them
Email privacy@soulday.ai. We will verify your identity through your registered email address and respond within 45 days, or tell you why we need up to 45 more days. If we deny your request, you may appeal by replying to our response; we will decide within 45 days and explain why. If we deny your appeal, you may complain to the Washington Attorney General at atg.wa.gov/file-complaint or to your own state attorney general.
Withdrawing consent
You can stop sharing with any individual by disconnecting from them in Settings — they immediately stop seeing your state and your history. To withdraw your consent to our collection of consumer health data, delete your account in Settings. SoulDay stops working when you do, because the daily check-in is the product. We will tell you that clearly before you confirm.
Who can see it inside SoulDay
Employees and contractors with access to consumer health data are limited to those who need it to do their jobs and are bound by confidentiality obligations.